Plumtree Family Health Center 

Specialist in Family Practice

Prescriptions Renewals

All refill requests should be made through the patient portal.  www.YourHealthFile.com  If you do not have access, please contact our office to obtain an invite.  


Please do not call our office for routine refills. You should request through the portal or call your pharmacy to submit the request.


The request for renewals will be complete within 72 hours after notifying our office. Controlled substances can now be electronically prescribed.  All requests should come through the portal.


A few reminders about refills:

1. DO NOT wait until your medications run out to call our office. Mark your calendar to refill your medications at least 14 days before you run out.

2. Inquire from your insurance carrier the maximum number of pills allowed to be dispensed for your particular medications. Then ask your health care provider to write for this amount and any refills if appropriate.

3. If another office prescribed you medications, we request you obtain refills from that office until one of our practitioners has had the opportunity to complete a thorough evaluation of the current treatment.